Q1. When can I get the quotation?
A1. We usually quote within 8 hours after receiving your inquiry. If you are having a very urgent project that needs our quick response, please call us or tell us in your email so that we will regard your inquiry as a priority.
Q2. How can I get a sample for quality check?
A2. After price confirmation, you can request samples to check our quality.
If you need samples, we will charge the sample cost. But the sample cost can be refunded after order confirmation, and the quantity exceeds our MOQ.
Q3. Why should you buy from us, not from other suppliers?
A3. 1. With more than 200 workers to ensure timely delivery.
2. Our R&D team with more than 20 years' experience in the lighting business.
3. Platinum partner of OSRAM, Strategic partner of EUCHIPS.
4. CB, CE, ROHS, COC, BIS, SAA, ETL certifications approved.
Q4. What services can we provide?
A4. Accepted Delivery Terms: FOB, CFR, CIF, EXW, CIP, Express Delivery;
Accepted Payment Currency: USD, EUR, HKD, GBP, CNY;
Accepted Payment Type: T/T, L/C, Credit Card, PayPal, Western Union, Cash
Language Spoken: English, Chinese, Spanish, Japanese
Q5. Can you provide ODM/OEM service?
A5. Yes, we have more than 20 years of experience in the lighting business, and we are sure can provide ODM/OEM service for customers.
Q6. What's your delivery date?
A6. Usually, different items have different delivery dates; for normal products, the delivery date for bulk production is around 15-30 days. For sample is 7-10days.
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